Refund Policy
Last Updated: September 5, 2026
At Arivel.iN, we carefully check every product before dispatch to ensure it meets our quality standards.
Refunds
Refunds may be considered in the following situations:
- The product received is damaged or defective.
- The wrong product was delivered.
- The order cannot be fulfilled due to an issue from our end.
Please contact us within 48 hours of receiving the order with your order details and clear photographs or videos of the issue.
Customised Products
Customised products, including photo frames, photo magnets, Polaroid prints, rubber stamps and other personalised items, are made specifically for each customer.
Therefore, customised products cannot normally be cancelled, returned or refunded due to a change of mind or incorrect information provided by the customer.
If there is a printing or production error from our end, please contact us and we will review the issue and provide an appropriate resolution.
Refund Processing
Once your refund is approved, the amount will be processed through the original payment method, where applicable. The time taken for the refund to reflect may depend on your bank or payment provider.
For any refund-related questions, contact us:
Email: order.arivel@gmail.com
WhatsApp: +91 94867 43405
Arivel.iN reserves the right to review each refund request individually.