Last Updated: September 5, 2026

At Arivel.iN, we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, contact us, or use any of our services.

By using Arivel.iN, you agree to the practices described in this Privacy Policy.

1. About Arivel.iN

Arivel.iN is an online retail business offering thoughtfully selected products including kids’ water bottles, lunch boxes, photo products, photo magnets, Polaroid prints, rubber stamps and other products.

We may collect certain information from you to process orders, provide customer support, customise products where applicable, and improve your experience with us.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

When you place an order, contact us, or make an enquiry, we may collect:

• Name
• Mobile number
• Email address
• Delivery address
• Billing details, where applicable
• Order details
• Information you provide while communicating with us

Photos and Customisation Information

For products involving photo printing or personalisation, you may voluntarily provide photographs or other content to us.

These files are used only for fulfilling your order and providing the requested service.

Website Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser and device information
• Pages visited
• Approximate usage information
• Date and time of website visits

This information helps us understand how our website is used and improve its performance.

3. How We Use Your Information

We use the information we collect for purposes such as:

• Processing and fulfilling your orders
• Delivering products to you
• Providing customer support
• Communicating with you regarding your orders or enquiries
• Processing customised products
• Confirming order and delivery details
• Improving our products, website and services
• Preventing fraudulent or unauthorised activities
• Meeting applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business unless permitted or required by applicable law.

4. WhatsApp and Other Communications

We may communicate with you through WhatsApp, phone calls, email or other communication channels to respond to enquiries, confirm orders, receive files for customised products, provide order updates, or assist with customer service.

If you choose to contact us through WhatsApp or any other third-party communication platform, your use of that platform is also subject to the privacy policy and terms of that respective platform.

5. Photos and Customer-Provided Content

If you order a customised photo product, you may need to send photographs or other files to us. We use these files to prepare and fulfil your order. Subject to your explicit consent, we may highlight specific customer photographs or completed items across our social media platforms, website, and promotional content.

Should you prefer that your images or bespoke products remain private and not be displayed publicly, please inform us during the ordering process or reach out to us at your convenience.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when it is necessary to operate our business, such as:

• Delivery and logistics partners
• Payment service providers
• Website hosting and technology service providers
• Customer communication or support service providers
• Professional service providers, where necessary
• Government authorities or law-enforcement agencies when required by applicable law

We only share information that is reasonably necessary for the relevant purpose.

7. Payments

Where online payment services are used, payment transactions may be processed through third-party payment providers.

Arivel.iN does not intentionally store complete debit card, credit card, banking or other sensitive payment credentials on its own systems unless specifically stated otherwise.

Payment information may be handled directly by the respective payment service provider and will be subject to their privacy policies and security practices.

8. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.

Cookies may help us remember certain preferences and understand how visitors use our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

9. Data Security

We take reasonable steps to protect the information we collect from unauthorised access, misuse, alteration, disclosure or loss.

However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

• Complete your orders
• Provide customer support
• Maintain business and transaction records
• Resolve disputes
• Meet legal, tax, accounting or regulatory requirements
• Protect our legitimate business interests

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

11. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Raise a concern regarding the use of your personal information

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your request before taking action to protect your information and prevent unauthorised access.

12. Children’s Privacy

Our products may be designed for children, but our website and purchasing process are intended to be used by parents, guardians or other adults.

We do not knowingly seek to collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

We are not responsible for the privacy practices, content or security of these third-party websites.

We recommend reviewing the privacy policy of any third-party service you choose to use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically to stay informed about how we handle your information.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Arivel.iN

Email: order.arivel@gmail.com
WhatsApp: +91 94867 43405
Website: Arivel.iN

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.

Thank you for trusting Arivel.iN.

We believe your information deserves the same care and attention that we give to every order.