Return Policy
Last Updated: September 5, 2026
At Arivel.iN, we carefully inspect products before dispatch to ensure they reach you in good condition.
Return Eligibility
Returns may be accepted if:
- The product is damaged or defective when received.
- You have received a wrong product.
- There is a quality issue caused by an error from our end.
Please contact us within 48 hours of receiving your order and share your order details along with clear photos or videos of the issue.
Customised Products
Customised products, including photo frames, photo magnets, Polaroid prints, rubber stamps and other personalised items, are made specifically for you.
Therefore, customised products are not eligible for return due to a change of mind, incorrect details provided by the customer, or dissatisfaction with the photo/content supplied by the customer.
If the issue is due to an error in printing or production from our end, please contact us. We will review the issue and provide an appropriate resolution.
Important
Products must be returned in their original condition and packaging where a return is approved.
Arivel.iN reserves the right to review each return request individually.
For return-related assistance:
Email: order.arivel@gmail.com
WhatsApp: +91 94867 43405